1. Introduction
At Box of Whiffs, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our shop or make a purchase from us. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.
2. Information We Collect:
We may collect certain personal information from you when you visit our shop or make a purchase, including but not limited to:
- Name
- Contact information (such as email address, phone number, and mailing address)
- Payment information (such as credit card details)
- Purchase history and preferences
- How We Use Your Information:
We use the collected information for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your purchases, inquiries, or requests
- Providing customer support and resolving issues
- Sending you promotional offers, newsletters, or updates (with your consent)
- Improving our products, services, and overall customer experience
- Complying with legal obligations
4. Information Sharing:
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing or shipping. These providers have access to your personal information only to the extent necessary to perform their tasks and are obligated to maintain its confidentiality.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as court orders or government regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity.
5. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices:
You have the right to:
- Access, update, or correct your personal information
- Opt-out of receiving promotional communications
- Request the deletion of your personal information (subject to legal requirements)
- To exercise these rights, please contact us using the information provided at the end of this policy.
7. Children’s Privacy:
Our shop is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
8. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. Box of Whiffs permits residents of the European Union to use its Service. Therefore, it is the intent of Box of Whiffs to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to Box of Whiffs, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.